Digital Consultant
shift digitalBirmingham (MI)
About the role
Digital ConsultantA Digital Consultant utilizes both creative and client relations skillsets. Our ideal candidate will have excellent communication skills, customer and client service skills, excel in a fast paced environment, organizational skills, attention to detail and an interest in design.
Role and Responsibilities:
- Builds and maintains relationships with a dedicated group of 40-45 dealers
- Build creative assets in Photoshop
- Optimize automotive websites
- Draw key insights from analytics and communicate to client
- Manage a multitude of tasks in a timely fashion
- Phone and email dealer support communication
- Communicate program updates
- Provides consultative digital strategy advice
- Collaborate with field team to ensure program success
- Access dealer back end tool to implement requests and collaborate with provider support teams for advanced requests
- Consult with dealers on the Dealer Digital Program and provide insight on all certified providers
Desired Skills and Experience:
- The ability to work independently but also as a team player
- Time management and superior organizational skills
- Strong communication skills, proper phone and email etiquette
- Adobe Photoshop experience preferred
- Understanding of the digital marketing field
Qualifications:
- 1-3 years of relevant industry experience
- If a recent grad, relative experience in an internship or campus club/organization
- Bachelor's degree required
- Previous phone or customer service experience
- Tech and media savvy
This is a full time position with Shift Digital. In addition to our great benefits, we offer very competitive compensation, paid holidays, generous paid time off (PTO) and other employee perks.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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