Front Desk Agent
Front Desk Agent
Posted today
SENIORITY
Junior
About the role
- Welcome and check in guests using Hilton or Marriott systems
- Handle reservations, payments, and guest inquiries
- Resolve issues with professionalism and positivity
- Communicate with housekeeping and engineering as needed
- Promote Marriott loyalty programs and upsell amenities
- What You Bring
- Friendly, polished customer service skills
- Hotel front desk experience preferred
- Experience with PMS systems like FOSSE a plus
- Ability to multitask and stay calm under pressure
- Open availability for all shifts including overnights
- A welcoming & inclusive team culture
- Industry-leading benefits that support your health, financial goals, and work-life balance
- Competitive pay and recognition for your efforts
- Career growth & training through hands-on learning and mentorship
- Exciting perks like hotel discounts and flexible scheduling
- Education support with tuition assistance and training programs
- Retirement savings plans, including a 401(k) with company match
- A strong focus on promoting from within
- Lets Build Something Great Together
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
