Agentic Commerce Engineering Specialist | Products
accentureRedmond (WA)
Agentic Commerce Engineering Specialist | Products
Posted 5 days ago
accentureRedmond (WA)
SENIORITY
Lead
About the role
About Accenture Song – Customer Technology, Commerce Accenture Song accelerates growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within Song, the Customer Technology – Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences. We integrate commerce platforms, customer data, marketing technology, and AI-powered decisioning to transform how brands engage customers across channels. By embedding Generative AI and Agentic AI into commerce operations, we enable real-time personalization, autonomous merchandising, dynamic pricing, campaign orchestration, and revenue growth at scale.
What's in it for you:
- Build Agentic Commerce capabilities where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)
- Contribute to Accenture Song's Agentic Commerce accelerators and reusable assets
- Help deliver solution components—from build through rollout and value realization
- Work with global clients across B2C, B2B, and B2B2C commerce
- Grow your engineering expertise across AI, backend, cloud, and commerce platforms, with mentorship from senior leaders
- What you will do in this role
As a Consultant in Customer Technology – Commerce, you will build and support Agentic Commerce capabilities—developing AI-driven features that are production-ready, secure, and integrated with enterprise commerce ecosystems—working under the direction of Managers and Senior Managers.
Commerce & Platform Delivery
Implement Agentic Commerce features using established architecture patterns across composable and platform-led commerce
Configure and develop on Salesforce, Adobe, SAP, and MACH ecosystems in line with solution designs
Support prototype-to-production efforts, helping embed agentic workflows into live commerce environments
Engineering & Build
Develop modular, reusable agent components integrated with commerce engines, APIs, and backend services
Follow enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
Implement integrations with LLM platforms, orchestration frameworks, and vector stores under guidance
Delivery & Execution
Contribute to engineering pods across AI, backend, data, cloud, and DevOpsSupport CI/CD pipelines, cloud-native deployments, and containerized workloads on Azure, AWS, or GCPBuild and test integrations with CRM, CDP, payments, order management, pricing, and fulfillment systems
Quality, Governance & ValueApply governance, compliance, auditability, and explainability requirements within build work
Instrument and report technical KPIs for agent performance and reliability
Support human-in-the-loop and feedback mechanisms that improve agent effectiveness
Growth & Collaboration
Contribute to internal accelerators, reference components, and technical documentation
Collaborate with client and team working-level stakeholders to deliver features
Continuously build skills across commerce platforms and agentic AI, and mentor junior team members
Basic Qualifications:
3+ years of experience building commerce or digital platform solutions with hands-on experience developing on at least one enterprise commerce platform (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks) with exposure to agentic AI or Generative AI features integrated into applications Working knowledge of API-led, microservices-based architectures 1+ year of experience working in the Products (Retail, CP&G, Life Sciences) Industry. Preferred
Qualifications:
- Familiarity with LLMs, RAG pipelines, or vector databases is a plus
- Experience contributing to delivery using CI/CD, cloud-native architecture, and DevOps practices
- Awareness of governance considerations for AI-driven systems
- Understanding of observability and testing fundamentals
- Ability to work effectively within cross-functional engineering teams
- Clear communication skills—able to explain technical work to team members and stakeholders
- Eagerness to learn, grow expertise, and support junior team members
- Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement:
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.
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