Head OF Operations
Posted yesterday
plaidNew York (NY)
General and Operations ManagersComputer Systems Design Services
SENIORITY
Manager
About the role
Plaid is seeking a Customer Operations Leader responsible for driving strategy and execution across all global ops initiatives. You will lead a high-performing CES Ops team and collaborate closely with various stakeholders to ensure operational excellence. The ideal candidate will have over 8 years of relevant experience, strong program management skills, and a customer-first approach. Plaid offers competitive compensation, a comprehensive benefits package, and values diversity in the workplace.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this