Salesforce Data Cloud & AI Architect Senior Manager
accentureArlington (VA)
Salesforce Data Cloud & AI Architect Senior Manager
Posted today
accentureArlington (VA)
SENIORITY
Manager
About the role
Overview:
As a Senior Data Cloud and AI Architect in Accenture’s Life Sciences Salesforce practice, you design enterprise-scale Data Cloud and AI solutions that span data, identity, and CRM integrations for pharma, biotech, and MedTech clients. You lead architecture across Data Cloud, Agentforce, and Voice AI within high-stakes programs, guiding pre-sales through delivery. You’ll shape governance, drive scalable patterns, and mentor teams while collaborating with clients and cross-functional colleagues. This is a high-impact, client-facing role that shapes multi-year programs and accelerates life-sciences digital transformation. Compensation / Benefits medical, dental, vision life insurance long-term disability 401(k) plan bonus opportunities paid holidays and paid time off
Responsibilities:
Design end-to-end Data Cloud solutions (data model, ingestion, identity resolution, unified profiles, real-time activation) Architect Agentforce and Voice AI solutions (agentic AI, multi-agent orchestration, AI workflows) Define customer 360 strategies by unifying structured/unstructured data into actionable insights Design CRM integration architectures between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms Lead pre-sale technical responses and translate architectures into client narratives for proposals Conduct solution design reviews and set architecture standards across delivery teams Mentor architects and technical analysts; govern build quality and delivery standards Contribute reusable architecture patterns and AI use-case frameworks to the practice
Key requirements:
8+ years of progressive Salesforce architecture experience in consulting 4+ years in Data Cloud with expertise in ingestion, identity resolution, segmentation, activation, and governance 1+ year of Agentforce and AI/Voice AI solution experience 4+ years of enterprise integrations design across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven) Bachelor’s degree in Computer Science or Engineering, or equivalent with extensive work experience If Associate’s Degree, minimum 6 years work experience Stakeholder management and influencing senior clients Strong client-facing communication and presentation in boardrooms Leadership and mentorship of architects and analysts Data Cloud data ingestion, identity resolution, segmentation, activation Agentforce and Voice AI deployments and workflows CRM integrations across Data Cloud, LSC/Health Cloud, Marketing Cloud
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