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David Careers

Service Technician

Posted 2 days ago

bti john deereHoxie (KS)
Farm Equipment Mechanics and Service TechniciansCommercial and Industrial Machinery and Equipment Repair and Maintenance

SENIORITY

Junior

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About the role

Service Technician Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Service Technician to join our team in our Hoxie location. A Service Technician’s primary responsibility is to independently perform complex diagnostic, service repairs and maintenance work on customer and/or dealer-owned agriculture and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman. BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.
Responsibilities:
  • Performs diagnostics and repairs on John Deere equipment and technology
  • Reports any additional work required on equipment to ensure proper operation and safety
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • Keeping records required to establish cost of parts and labor charge to customer
  • Performs diagnostics and repairs in the field as required
  • Handle customer issues objectively and tactfully
  • Answer service phone calls and assisting the customer accordingly
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains current knowledge of John Deere and competitive products
  • Participate in John Deere training courses and other continuing education classes, as assigned
  • Perform related and other duties, as assigned
  • Experience, Education, Skills, and Knowledge:
High School Diploma, GED, or equivalent experience required; Associates degree preferred. Valid driver's license is required Minimum 1-2 years of experience performing mechanical service repairs required Ag Tech Graduate or 2 years of John Deere experience preferred Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures Knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience communicating effectively verbally and in writing Ability to lift at least 75 lbs. repeatedly
Benefits:
  • 401(k) w/ company match
  • Health and Dental Insurance
  • Life Insurance
  • Paid Time OffCompany Paid Holidays
  • Training and Development Opportunities
  • Employee Discounts
  • Employee Assistance Program

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