Client Success Coordinator
Posted 2 days ago
virtual vocationsDenver (CO)
Project Management SpecialistsMarketing Consulting Services
SENIORITY
Mid
About the role
Acting as the clients' advocate within the Client Strategy Team, the full-time Client Success Coordinator will manage client relationships, facilitate meetings and reviews, and collaborate with internal teams to ensure a positive client experience in a fully remote environment.
Key responsibilities
Schedule and conduct Client Touch Base Meetings and prepare Client Business Reviews
Build and maintain strong relationships with key client contacts while assisting with client interactions
Collaborate with internal teams to resolve client strategy inquiries and track key account metrics
Required qualifications
3+ years of experience in a services business or internal IT department, preferably within an MSP
IT knowledge, including workstations, firewalls, switches, servers, and Azure
Proven relationship management skills with a focus on client satisfaction
Strong time management abilities to prioritize and execute client success tasks
Professional and service-oriented mindset, acting as a primary point of contact for clients
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
