Registrar - CCC

Responsibilities: Maintain the accuracy and confidentiality of student records, including transcripts, grades, and enrollment information Ensure compliance with FERPA and other relevant laws Oversee processes for grade changes, transcript requests, high school graduation information, approved transfer credits, entrance exam scores, final grades and degree verifications Validate that all required documents are in the student file and/or legibly scanned Post and monitor students' daily attendance for accuracy; Post attendance changes with appropriate change documentation Maintain proper student status in system through timely processing of all Change of Status forms Manage the graduation application process and conduct degree audits Certify students for graduation and ensure diploma issuance Maintain records of conferred degrees Develop, interpret, and enforce academic policies and procedures Monitor all aspects of campus Academic compliance Work with faculty and administrative staff to support student success Serve as the primary point of contact for inquiries related to academic records. Work with IT department to correct student records Provide training to staff on registrar-related policies and systems Compile and submit data for third parties, accreditation, government reporting, and institutional research Prepare proof of enrollment verification letters for third parties. Answer inquiries concerning duplicate diplomas, transcript information, course descriptions, etc. Deliver report cards, diplomas and verification letters as requested Provide enrollment statistics, retention rates, and other reports to leadership Monitor and support the accuracy of the data in the Student Information System (SIS) and other relevant platforms Investigate and resolve records listed on exception reports Ensure that documentation for policy exceptions is valid, accurate and securely maintained Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics. Recognizes and rewards employee contributions and achievements. Other duties as assigned.

Qualifications: Education / Experience Bachelor’s Degree in a related field preferred or minimum three years experience in a related field Experience with student information and life-cycle platforms (Campus Nexus, Course Key, and Docuware)(preferred) Experience with FERPA regulations and higher education compliance requirements For Online Campuses Only: Minimum of 3 years of online education experience preferred Skills Proficiency in Microsoft Office Proficiency in data management and reporting tools Excellent customer service skills Abilities Able to stay updated on federal, state, and institutional regulations affecting student records and reporting. Standard Abilities Able and willing to: Communicate, think, learn, and reason Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks Safely ambulate and/or maneuver when on-site at Company locations Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility Ability to use good judgment, problem-solving and decision-making skills Ability to maintain confidentiality and manage sensitive information with discretion Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously Ability to gain, understand and apply information and data as it relates essential functions of the position Ability to foster long-term relationships with stakeholders

Work Environment: This position is designated as Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety For ONLINE CAMPUSES: This position is designated as Remote; Employees must meet minimum technical standards for eligibility and participation.

Travel Requirements: No travel required