Data Center Engineering Operations Cluster Manager, DCC Communities
amazonLithia Springs (GA)
Data Center Engineering Operations Cluster Manager, DCC Communities
Posted today
amazonLithia Springs (GA)
General and Operations ManagersComputing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
SENIORITY
Manager
About the role
Overview:
In this role you will lead a large Data Center Engineering Operations cluster in Atlanta, owning data center facility infrastructure and uptime across multiple sites. You’ll manage area and facility managers, drive performance and cost discipline, and collaborate with global teams to implement initiatives locally. The position combines strategic leadership with hands-on problem solving to ensure 100% service uptime and operational excellence. You’ll shape the cluster’s people, processes, and safety standards in a mission-critical environment. Compensation / Benefits health insurance (medical, dental, vision) 401(k) matching paid time off RSUs / sign-on incentives parental leave EAP and mental health support
Responsibilities:
Hire, manage and develop the operations management team including facility managers and engineers Set performance benchmarks, analyze operations data, and report on maintenance and facility performance Oversee on-site management of shift technicians, contractors, and vendors ensuring compliance with practices and procedures Build and sustain an effective organizational structure for the cluster Forecast staffing with business development, real estate, engineering and construction teams Mentor and develop employees; participate in recruiting events Lead operation and maintenance of mechanical, electrical and controls systems in data centers, including maintenance and change management Manage facility-related repairs to ensure timely resolution Lead regular meetings and reporting (daily/weekly/monthly) and run weekly availability reviews Coordinate with global teams on initiatives and implement locally in Atlanta Manage vendor relationships with colocation providers to meet SLAs Oversee safety, security, incident response, root cause analysis and incident resolution Control OPEX and CAPEX for all managed data centers Drive continuous improvement of processes, procedures, methods, and tools Lead energy efficiency initiatives within the cluster Support capacity planning and management
Key requirements:
5+ years in design, construction or program management in mission-critical facilities 5+ years of general contractor and vendor management in construction/project execution Bachelor’s degree in Electrical Engineering, Mechanical Engineering or related field Knowledge of electrical and mechanical systems in data centers (feeders, transformers, generators, switchgear, UPS, ATS, PDU, chillers, pumps, AHUs, CRAC) Experience hiring, developing and managing high-performing technical teams leadership strategic thinking cross-functional collaboration MEP systems in data centers (feeders, transformers, generators, switchgear, UPS, ATS, PDU, chillers, pumps, AHUs, CRAC) facility operations management vendor and contract management
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