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Field Service Engineer

Posted 8 days ago

korn ferryAndrews Air Force Base (MD)

SENIORITY

Senior

SALARY

$69,000 - $74,000 per year

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About the role

  • This company is specifically seeking candidates with U.S. military experience (Electro-Mechanical background required) *Korn Ferry Military has partnered with our client on their search for a Field Service Engineer in Washington DC. This is a higher-travel role (approximately 20% regional, overnight.)Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!
Compensation: $69,000-74,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus
Travel: 20% overnight regional travel.
What You Will Do:
  • Be an integral part of company's customer-focused business model - Strong Customer Service Skills will be required
  • Deliver exemplary customer service to customers in the field
  • Become proficient in servicing all company systems while following field service procedures
  • Troubleshoot and repair commercial system installations
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Work independently from your home office to accommodate needs and priorities of customers
  • Education and Work Experience
  • Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.2 or 4 year college degree, technical school degree, or related experience
Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)
Title: Field Service Engineer
Locations: Washington DCJob ID #: 510643780

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