Billing
servproWhite Plains (MD)
About the role
Picture Yourself Here Fulfilling Your Potential At SERVPRO of Charles County in the Waldorf/White Plains, Maryland area, we are seeking an experienced Billing person to play a key role in our Water and Fire Damage Mitigation & Mold Remediation Department. Our core services include property damage clean-up, and restoration/repair of all manner of property damage for homes that have suffered events such as fire/smoke damage, water/sewage damage, and mold or other biohazards. SERVPRO's mission is to help people put their personal lives back together after a catastrophic event. We are in search of a high-integrity individual to join our dynamic team. If you fit the profile described below, we would love to hear from you. Learn, make good money, grow your career. Overview Of JobThe Residential Fire/Water/Mold Mitigation Project Biller prepares estimates on the Xactimate property claims estimating system to calculate costs for property damage mitigation and repair. This includes creating detailed 3D views, floor plans, and diagrams of damaged areas using sketch tools, such as DocuSketch, to visualize the extent of the damage and the necessary work; providing cost data for materials and labor, helping to ensure estimates are accurate and up-to-date; and helping to manage the claims process. Personal Qualities Confident, friendly disposition Good organizer of priorities and people Excels in a team-oriented work environment Coachable and loves learning and expanding your technical knowledge Dependable self-starter who takes initiative to get things done Ability to perform, adapt and thrive in quickly changing circumstances Compassionate "people person," focus on delivering excellent customer service Takes pride in helping other people
Primary Responsibilities:
- Develop scope of work for projects and build estimates
- Negotiate customer and/or client approval of project scope and estimate
- Schedule crews and resources to provide service on active projects
- Coordinate and oversee the production of services with crews and subcontractors
- Document and/or review job files to support the services provided
- Maintain communication with internal and external stakeholders
- Manage production expenses
- Manage equipment and materials (assets)
- Follow and oversee safe work practices to OSHA and risk management guidelines
- Mandatory Qualifications
- Experience in scoping and estimating water damage mitigation jobs
- Experience with the Xactimate estimating program
Must be able to commit to working at least 40 hours a week (Mon-Fri) plus work after hours when necessary, including evenings and weekends.
Minimum of 5 years experience in Fire/Water damage restoration, building maintenance, janitorial, or carpet cleaning
Computer literate and quick learner in new applications
Must be able to communicate well in English (verbal and written)
Must have a valid driver's license and eligible for our auto insurance
Must pass a pre-employment drug screen and background check
Preferred Qualifications And SkillsIICRC WRT certification is a plus
Experience with DocuSketch is a plus
Must have your own transportation to and from work
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Possess a valid driver's license in good standing, have no DUI's in last 5 years
Ability to successfully pass a background check subject to applicable laws
Educational Requirements
High School Diploma, GED, or equivalentIICRC WRT certification (preferred)
Salary Range
Commensurate with experience
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