Front Desk Agent

Posted 13 days ago

everhome suites yuma east i8Yuma (AZ)

Hotel, Motel, and Resort Desk Clerks Hotels (except Casino Hotels) and Motels

SENIORITY

Entry

SALARY

$16 hourly

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About the role

Job Description: We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation: $16 hourly

Responsibilities:

Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Operate hotel switchboard, take calls and provide information and transfer calls
Take reservations in person, via email, or over the phone, including group bookings.
Provide guests with information about hotel amenities, dining, and travel directions.
Handle guest check-ins, check-outs, and payment processing with accuracy.

Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong customer service skills with a guest-focused approach. Availability to work flexible schedules, including weekends and holidays. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Experience in hospitality or customer service is preferred but not required.

About Company: At Everhome Suites Yuma, our goal is simple: create a welcoming environment where guests feel at home, and team members feel valued. We believe great hospitality starts with great people, strong relationships, and a culture of teamwork, accountability, and pride in what we do. If you’re looking for an opportunity to grow, make an impact, and be part of a team building something great in Yuma, we’d love to meet you.

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