SERVICE CONCIERGE

Posted 11 days ago

beaver chevroletJacksonville (FL)

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About the role

Beaver Chevrolet Service Concierge/Greeter At Beaver Chevrolet, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market; creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and are seeking a hard working, eager to learn individual excited to serve alongside of us.
What We're Looking For: As a Service Concierge/Greeter you will be welcoming customers into the guest lounge area while providing excellent customer service and maintain a clean and tidy work space. We are looking for someone who is dependable and loves building relationships on a daily basis.
What We Offer:
  • Closed on all major holidays
  • Team outings including Escape Room and Top Golf
  • Extensive inventory selection of over 700 vehicles
  • High-volume store averaging 350+ units a month
  • Flexible Spending PlanState-of-the-art facility and equipment
  • Opportunity for internal promotion and career growth with company
  • Family-oriented and friendly work environment
  • Tenured leadership and management team, with a focus on career development
  • Flexible schedule 401(k) retirement plan
  • Employee purchase and service discount
  • Full benefits including: Medical, Dental, Life, Disability and Cancer Plans
Responsibilities:
  • Be the face of our team, greeting guests upon arrival in lounge area and on service drive
  • Assist customers as needed with the utmost customer service
  • Lead by example and be an advocate for staff
  • Be a liaison between customers and the service department as needed
  • Handle inbound service appointment requests if needed in a prompt and professional manner
Requirements:
  • Exceptional customer service skills
  • Strong business communication skills
  • Ability to learn quickly
  • Ability to respond quickly and appropriately to difficult situations
  • Must be professional in appearance and conduct
  • Must be able to count and balance money
  • Must have a friendly upbeat attitude and be a team player

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