RECORDS SPECIALIST (WT: MOTORIST SERVICES SPECIALIST)

Salary: $34,760.04 Annually

Contact Person: Mary Lewis, (850) 617-2547, MaryLewis@flhsmv.govThe Organization

Duties and Responsibilities: The Compliance Officer position provides operational support to the Driving Under the Influence (DUI) and Ignition Interlock Device (IID) sections and the licensed DUI programs. Responsibilities include handling all DUI and IID inquiries from internal and external customers related to in and out-of-state DUI course/treatment enrollments and completions via phone, fax and/or email; ensuring that customers' driver records are updated with the correct information; collecting, compiling and submitting end-of-month statistics for the DUI & IID sections; creating and maintaining DUI program files for the section staff; and receiving change notices from the DUI programs and notifying staff of the change. We are looking for applicants who have excellent communication skills; the ability to effectively manage time and multi-task; attention to detail; and experience in interpreting state and federal laws, particularly regarding DUI and or IID issues.

Knowledge, Skills, and Abilities: Knowledge of DUI and IID related laws, statutes and rules. Knowledge of document filing and recordkeeping. Ability to draft correspondence. Ability to proofread. Skill in using Microsoft Word, Excel, Access and Outlook. Skill in data collection and data entry into driver license databases. Excellent organizational skills including the ability to effectively manage time. Skill in providing Customer Service by phone, fax and email. Skill in creating and tracking files. Skill in interpreting and implementing laws, regulations, policies and procedures. Ability to establish and maintain effective working relationships. Ability to remain adaptive. Ability to work with and maintain confidential information. Ability to operate printers, fax machines, speaker phones and a multi-line phone system. Skill and ability operating departmental systems (Motorist Maintenance, Expert, Florida Driver License Information System (FDLIS) and Capture).Ability to read, write and speak Spanish.

General Information: The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process. The elements of the selection process may include a skill assessment and/or oral interview. FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.