Partner Service Representative
$50,000 - $57,000 annually
Apply (opens in a new tab)Partner Service Representative
Posted 3 days ago
SENIORITY
Junior
SALARY
$50,000 - $57,000 annually
About the role
- Serve as the primary customer contact for reorders, maintain open order reports, resolve issues, and respond to customer inquiries within 24 hours. * Coordinate new product development activities, artwork approvals, sampling plans, filling and assembly details, and shipping requirements with internal teams, customers, and suppliers. * Maintain accurate ERP system data, including bills of materials (BOMs), pricing, customer information, and sales orders; verify purchase order accuracy, pricing, and delivery dates. * Prepare monthly customer-supplied inventory reports, collaborate with cross-functional teams, track project progress, and escalate issues with recommended solutions.
- Bachelor"s degree in a related field or equivalent professional experience. * Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously. * Excellent verbal and written communication skills, with a customer-focused approach to service and problem-solving. * Proficiency with computers and business systems, with the ability to maintain accurate records and coordinate tasks across departments.
- Experience in customer service, order management, product development coordination, or a similar customer-facing role. * Familiarity with ERP systems, bills of materials, purchase orders, inventory reporting, or manufacturing operations. Apply Today If you"re organized, proactive, and enjoy coordinating projects while building strong customer relationships, apply today to be considered for this opportunity. Listed: $50,000 - $57,000 annually plus benefits package By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy /privacy/ #ZRSS
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.