Technical Project Manager- Product Development & Systems Integration

Technical Project Manager At United Communications, we've been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region's fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber and fixed wireless solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we're expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career. United Communications is seeking a Technical Project Manager to plan, coordinate, and execute strategic technology initiatives across the organization. This role supports software development, systems integrations, product launches, operational improvements, and cross-functional projects. The Technical Project Manager translates approved objectives into actionable plans, tracks progress and deliverables, coordinates internal stakeholders and external partners, and proactively escalates risks. This role focuses on execution and coordination, not ownership of product strategy, technical architecture, development personnel, or product P&L.This is a direct-hire, full-time, on-site position located at our Franklin location. Duties include the following, but other duties may be assigned as required: Develop and maintain project plans, timelines, milestones, deliverables, and resource dependencies while monitoring progress and stage-gate requirements. Identify risks, schedule conflicts, and resource concerns, escalating issues as needed. Document business requirements, user stories, workflows, and processes while maintaining alignment between approved requirements, development, and testing. Identify outstanding decisions and coordinate resolution with appropriate stakeholders. Track development assignments, priorities, timelines, dependencies, and deliverables across concurrent projects. Facilitate status updates and coordinate blocker resolution, releases, defect remediation, and retesting. Coordinate deliverables, dependencies, and commitments across internal departments and external vendors. Facilitate working sessions, document decisions and action items, and escalate vendor discrepancies or issues requiring management approval. Coordinate user acceptance testing, defect tracking, remediation, and release readiness. Maintain launch checklists covering documentation, training, operational handoffs, deployment requirements, and stakeholder approvals. Maintain centralized project records, schedules, action items, and decision logs. Prepare project updates and reports highlighting progress, milestones, risks, dependencies, and decisions requiring leadership attention. Use Microsoft 365, Smartsheet, and approved AI tools to improve project tracking, reporting, and efficiency.