Customer Operations Supervisor
compunnelBridgewater (NJ)
About the role
The Customer Operations Senior/Supervisor serves as a key point of contact for day-to-day customer operations across commercial and pipeline pharmaceutical products. This role oversees customer service, order management, inventory, billing, 3PL coordination, escalated customer issues, and account support, with a strong focus on SOM (Sales Order Management) and controlled drug compliance for CII–CV products. The position also acts as a resource and mentor for team members, supports special projects and process improvements, and ensures customer operations are performed efficiently, accurately, and in compliance with company requirements.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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