Hybrid Customer Experience Specialist | Problem Solver

Posted 2 days ago

tapcoBrown Deer (WI)

SENIORITY

Senior

Apply

About the role

TAPCO is hiring a Customer Experience Specialist for a hybrid role in Brown Deer, WI. The position focuses on end-to-end post-order support and acts as the central contact for customers, coordinating resolution and keeping clients informed through delivery and follow-up. The role reports to the Customer Operations Manager. Candidates should have customer service experience, familiarity with CRM/ERP systems, and strong communication skills. TAPCO offers competitive benefits and room for growth.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this