Remote Customer Service Supervisor - Lead & Mentor

Posted 5 days ago

progressive leasingNew York (NY)

First-Line Supervisors of Personal Service Workers Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing

SENIORITY

Mid

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About the role

Progressive Leasing is seeking a Supervisor - Customer Service to mentor a team delivering world-class customer experiences. This remote role (within 60 miles of Draper, UT) supports customers via calls, while also documenting account details and guiding performance to exceed service levels. You will lead by example, train staff, and use AI-enabled tools as the department evolves, with evening and weekend hours required.

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