Accounting/Finance - Credit & Collections Representative

Posted 8 days ago

omni inclusiveRedwood City (CA)

Bill and Account Collectors Collection Agencies

SENIORITY

Junior

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About the role

Collections Specialist

Pay Rate: 32.00/hr. This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs business to business collections while working with management and sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.

Key Responsibilities:

Improve Day Sales Outstanding (DSO) to current company monthly/yearly goal
Ensure all past due accounts have been contacted while enforcing agreed payment terms
Work with customers to schedule payment arrangements on upcoming and past due invoices
Convert accounts to ACH/checks from credit card payments as well as promote electronic invoicing
Update account information to ensure contact and other required information is current
Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
Communicate with field personnel to discuss any problem accounts/situations to meet a common goal

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.