Johnson Controls, a global leader in smart, healthy and sustainable buildings, is seeking an HVAC Data Center Truck Based Service Manager. Lead field service teams supporting critical data center HVAC and cooling systems, coordinating truck-based operations, customer service, preventive maintenance, troubleshooting, and repairs. Ensure work is completed safely, efficiently, and to quality standards while managing schedules, resources, and service performance. Build strong customer relationships, coach technicians, and drive continuous improvement. This role offers the opportunity to contribute to smart building innovation and sustainability in a collaborative, inclusive, technology-driven environment, with access to professional development and diverse career paths. Lead and support field service technicians servicing HVAC and cooling systems in data centers. Coordinate service schedules, dispatch, and truck-based operations to meet customer requirements. Oversee preventive maintenance, troubleshooting, repairs, and commissioning of HVAC equipment. Promote safe work practices, quality standards, and compliance with applicable regulations. Manage customer relationships, resolve service issues, and communicate work status and recommendations. Monitor service performance, staffing, tools, inventory, and operational costs. Coach employees and support training, development, and continuous improvement. HVAC system service and repair Data center cooling systems Field service operations management Preventive maintenance planning HVAC troubleshooting and diagnostics Technician supervision and coaching Service scheduling and dispatch coordination Customer relationship management Workplace safety and regulatory compliance Service performance and cost management Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k EPA Section 608 certification HVAC or refrigeration technician certification or equivalent trade qualification Valid driver's license and ability to meet company driving requirements Experience managing field service technicians and customer-facing operations
