RASA Chatbot Developer
echo it solutionsDenver (CO)
About the role
End Client - Banking Job Description The RASA Chatbot Developer will be responsible for developing and deploying advanced AI chatbots and voice assistants using RASA, with a focus on scalable and efficient solutions for diverse business use cases. Key responsibilities include integrating NLP and NLG, managing deployments through CI/CD tools, and working on complex technical issues related to chatbot performance and scalability.
Roles & Responsibilities:
- Develop RASA chatbots and voice assistants across various platforms
- Work on chatbot framework/architecture using open-source tools
- Implement NLP/NLG for chatbots
- Integrate chatbots with management dashboards and CRMsTroubleshoot and resolve technical design issues
- Design scalable AI and client solutions
- Ensure chatbot optimization for speed and scalability
- Provide innovative solutions for improved user experience
- Multilingual chatbot experience (preferred)
- Human escalation integration
- Qualifications & SkillsB.Tech/B.E./M.Tech or related technical discipline
- Minimum 6-7 years of experience in RASA chatbot developmentRASA enterprise experience (mandatory)
- Hands-on experience with live agent integration
- Conversational AI, client, and deep learning experience
- Proficient in Python, SQL/NoSQL databases, and Linux shell commands
- Experience integrating with platforms like Facebook Messenger, WhatsApp, and enterprise systems such as Salesforce or Zendesk
- Strong foundation in AI tools (TensorFlow, Spacy, NLU) and RESTful APIsMust-Have SkillsRASA enterprise chatbot development experience
- Strong Python programming skills
- Familiarity with chatbot frameworks and AI tools
- Understanding of HTTPS and enterprise security
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