IT Asset Recovery Leader
virtual vocationsNew York (NY)
About the role
Managing the end-to-end recovery process of IT assets, the full-time IT Asset Recovery Leader will oversee the retrieval of laptops, peripherals, and related hardware from departing employees in a remote work environment, ensuring compliance and efficiency while driving innovative recovery strategies.
Key Responsibilities:
Manage the full asset-recovery workflow for voluntary, involuntary, and no-show cases across the workforce
Coordinate reverse logistics and track devices from separation to physical receipt, addressing escalations as needed
Produce recovery dashboards and KPIs for leadership, focusing on recovery rates and cost efficiency
Required Qualifications:
5+ years of experience in IT asset management, reverse logistics, or offboarding within a BPO or large distributed work-at-home environment
Proven track record of improving asset recovery rates in high-attrition settings
Hands-on experience with enterprise ITAM/CMDB platforms and familiarity with MDM/endpoint management tools
Strong cross-functional coordination skills across HR, Payroll, IT, and Legal
Data-literate with proficiency in Excel and BI tools for reporting and reconciliation
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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