Escalation Specialist
dexianSioux Falls (SD)
$21
ApplyAbout the role
CALL Lewis 972-365-9547 Job Title: Escalations Rep 2# of openings: 5
Pay Rate: $21
Location: North 4th Ave, 1st floor, Sioux Falls, SD 57104
Must Haves:
At least 2 years of customer service experience speaking with escalated calls or upset customers. Financial services (banking, mortgage, brokerage) or insurance industry experience. Professional communication skillsBPosition Type/Duration of Assignment: 12 month contract to start – Possible extensions Schedule (is based on department need)M – F standard hours 8am-4:30pm Hybrid schedule: 8 weeks of onsite training, most likely onsite but there is a chance it could move to a hybrid schedule (cannot miss any time during training)
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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