Channel Account Manager

Posted yesterday

virtual vocationsDenver (CO)

Sales ManagersComputer Systems Design Services

SENIORITY

Senior

About the role

To drive partner expansion and retention, the remote Channel Account Manager II will serve as a trusted advisor to service providers, focusing on building strong relationships and delivering solutions that enhance customer satisfaction and loyalty. Key responsibilities: Achieve and exceed quota based on expansion performance and renewal outcomes Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction and strengthen long-term loyalty Build and maintain strong relationships with multiple stakeholders across assigned partner organizations Required qualifications: 5+ years of experience in account management, customer success, partner success, or channel/direct sales roles, ideally focused on mid-market and below Strong knowledge of the MSP space, preferably in the cybersecurity industry Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes Comfort using AI in practical day-to-day work, including call summaries and account preparation

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.