Technical Support Specialist - Software & Printer Help

Posted yesterday

duralabelBrooklyn (NY)

Computer User Support Specialists Support Activities for Printing

SENIORITY

Junior

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About the role

Graphic Products seeks a Technical Support Representative to join a reputable team. You will handle inquiries via phone, live chat, and email, helping customers with software and printer issues while developing expertise in Graphic Products applications. The role requires independent work and collaboration within a team, with emphasis on excellent service and problem solving. Responsibilities include logging cases, assisting with software installation, and providing training and template

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.