Collector

Posted yesterday

humina resourceIndustry (CA)

Bill and Account Collectors Collection Agencies

SENIORITY

Junior

SALARY

$18.00 - $20.00 per hour

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About the role

Collector Torrance, California, United States CollectorFull-time | Los Angeles, CA$18-$20 with Performance-Based Incentives We are a growing and dynamic company specializing in the distribution of premium water systems and related products across the United States. We are committed to providing high-quality products and exceptional customer service while maintaining strong relationships with our clients.

About the Role: We are seeking a motivated and detail-oriented Debt Collector to join our team. In this role, you will be responsible for managing outstanding accounts, communicating with customers, and negotiating repayment solutions. This position is ideal for someone who is comfortable handling a high volume of communication, has strong problem-solving skills, and is driven to achieve measurable results.

Key Responsibilities:

Contact customers via phone, email, and written communication regarding outstanding balances
Negotiate repayment plans and settlements based on customer situations
Maintain accurate and detailed records of all collection activities
Conduct research to locate customers and verify contact information (skip tracing)
Review account details and assess repayment ability
Provide professional and empathetic customer service while resolving payment issues
Ensure all collection activities comply with company policies and applicable laws
Prepare reports on collection progress and account status
Collaborate with internal teams and management on escalated cases

Qualifications:

Previous experience in collections, customer service, call center, or related field preferred
Strong communication and negotiation skills
Ability to handle a high volume of calls and tasks efficiently
Detail-oriented with strong documentation skills
Comfortable working in a fast-paced, performance-driven environment
Basic computer skills (CRM systems, databases, or similar tools)

Compensation & Benefits

Hourly pay: $18$20/hour (based on experience)

Performance-based incentives / bonuses available Health, Dental, and Vision insurance Full-time position with stable working hours Opportunity to grow within a performance-driven environment Work Schedule Monday to Friday, 9:00 AM 6:00 PMOccasional schedule adjustments may be required, including one Saturday shift per month (approximately 4 hours) or late shifts (e.g., 11:00 AM 8:00 PM) as needed

Why Join Us:

Supportive and team-oriented work environment
Opportunity to directly impact company performance
Clear performance metrics and reward system
Stable and growing organization

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