IT Field Services Analyst Client Support (Healthcare)

Posted 17 days ago

st elizabeths medical centerEast Boston (MA)

Computer Systems Analysts Computer Facilities Management Services

SENIORITY

Mid

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About the role

Boston Medical Center is seeking a Client Services Analyst, Field Services, to deliver frontline IT support for hardware and software across the organization. You will implement, support and enhance the client computing environment while maintaining high customer service standards. You will handle ticketing, documentation, and knowledge sharing, and perform field visits when necessary to resolve issues promptly. A strong emphasis on teamwork and continuous learning is expected.

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