Automotive Warranty Administrator

Posted 13 days ago

carter myers automotiveMartinsburg (WV)

Automotive Service Technicians and Mechanics General Automotive Repair

SENIORITY

Mid

SALARY

$20.00 - $26.00 per hour

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About the role

Automotive Warranty Administrator Join a growing automotive team and play a critical role in ensuring timely and accurate warranty claim processing. We are seeking a detail-oriented Automotive Warranty Administrator with dealership experience who thrives in a fast-paced environment and is committed to accuracy, organization, and exceptional internal customer service. This opportunity is ideal for experienced Warranty Administrators, Warranty Clerks, Service Administrators, Automotive Office Professionals, and Dealership Accounting Associates seeking a stable career with growth potential.$20.00 - $26.00 per hour + Bonus Opportunities At CMA, you're more than an employee, you're an owner. Employee Stock Ownership Plan (ESOP)401(k) with Company Support Medical, Dental, and Vision Insurance Paid Time OffEmployee Vehicle Purchase Program Employee Discounts on Vehicles, Parts, and Service Paid Training and Professional Development Career Advancement Opportunities Employee Assistance Program Closed on Sundays

Responsibilities:

Process manufacturer and distributor warranty claims accurately and on time
Review repair orders and supporting documentation for claim eligibility
Submit warranty claims and monitor payment status
Reconcile warranty receivables and accounting schedules
Resubmit rejected claims and resolve claim discrepancies
Post warranty credits and maintain accurate records
Communicate regularly with Service Managers regarding outstanding claims
Ensure compliance with manufacturer warranty policies and procedures
Maintain organized digital and physical warranty files

Qualifications:

Previous automotive dealership experience preferred
Experience processing warranty claims strongly preferred
Knowledge of manufacturer warranty submission proceduresCDK experience preferred
Strong attention to detail and organizational skills
Excellent communication and follow-up abilities
Proficiency with computer systems and dealership software
High School Diploma or equivalent
Why Join CMA?As an employee-owned company, every team member contributes to our success. We offer a collaborative work environment, industry-leading benefits, and opportunities for long-term career growth within one of the region's most respected automotive

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