Customer Service Representative

Posted today

riesters appliancesAuburn (NY)

Customer Service Representatives Appliance Repair and Maintenance

SENIORITY

Entry

SALARY

$18.00 - $20.00 per hour

Apply

About the role

Customer Service Representative Riester's Appliances is a locally owned small business, looking for a Customer Service Representative to join our team! As a Customer Service Rep, you are a key member of the team and represent our members on customer support calls. You are primarily responsible for handling service and warranty requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities:

Receive incoming calls in a professional and courteous manner
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions

Qualifications:

Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive attitude
Team player who can work independently

Benefits/Perks:

Health & dental insurance available
Growth and career advancement opportunities
Great working environment
Family owned and operated

Compensation: $18.00 - $20.00 per hour

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.