Senior Director, Customer Operations & Field Services
Posted today
exacta systemsAustin (TX)
General and Operations ManagersAdministrative Management and General Management Consulting Services
SENIORITY
Manager
About the role
Exacta Systems seeks a Senior Director of Customer Operations in Austin, TX to lead Customer Operations and Field Services. You will drive a proactive, high‐quality customer experience across HHR operators, define service strategies, and build scalable processes.Responsibilities include KPI ownership, cross‐functional partnerships, and budgeting oversight for ongoing success. In this role, you will coach leaders, manage complex projects, and ensure regulatory compliance while delivering #J-18808-Ljbffr
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