Vice President, Commercial Operations

About the Company: Prominent provider of cloud-based email management services Industry Information Technology and Services Type Public Company Founded 2003 Employees 1001-5000 Categories Accounting Email Legal SaaS Security B2B Technology Information Technology & Services Enterprise Archiving Emails Computer Networking Finance Google Apps Risk Management Integrated Email Cloud Suite Malware Management Microsoft Exchange Risk Management Office 365 Risk Management Phishing Professional Services Ransomware Retail VMware Cloud Email Services Email Cloud Services Email Continuity Email Management Email Security Specialtiesmimecast email archiving mimecast email security mimecast email continuity mimecast services for microsoft office 365 email security email continuity email archiving services for microsoft office 365 web security cyber resilience awareness training and human risk management Business ClassificationsB2B SAAS Enterprise

About the Role: The Company is seeking a Vice President of Commercial Operations to lead Deal Desk and go-to-market systems, improving the speed, accuracy, and predictability of the revenue lifecycle. Responsibilities include overseeing enterprise deal structuring, pricing, approvals, quote-to-close processes, renewal governance, and opportunity-to-cash operations. The role will establish commercial controls, improve reporting and data quality, and guide the technology roadmap, vendor portfolio, system adoption, and automation initiatives. The executive will partner across sales, finance, legal, customer success, marketing, and technology teams, while developing leaders and improving visibility into pipeline, forecasts, bookings, and renewal risk. Candidates should bring substantial B2B SaaS sales, revenue, or commercial operations experience, including executive-level leadership and direct ownership of an enterprise Deal Desk or quoting function. Strong knowledge of SaaS commercial models, pricing and discount governance, ASC 606, and financial measures such as ARR, bookings, churn, renewals, and forecasting is required. Applicants should have deep Salesforce expertise, experience managing a multi-vendor go-to-market technology stack, and a record of building scalable quote-to-cash processes. Global team leadership, senior stakeholder influence, and practical use of AI or automation are also important. A bachelor’s degree or equivalent experience is required; an MBA is a plus. Hiring Manager Title SVP, Revenue Operations FunctionsSales/Revenue Business Development