Ticket & Product Sales Agent

Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: NoJob Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a fast-paced environment while delivering exceptional experiences Other duties as assigned

Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The role you are being hired into requires further background check clearances by the State of Pennsylvania, which will need to be completed before you can begin work.