Customer Service Manager: Order Management & Process Improvement

Posted 5 days ago

ysiNew York (NY)
General and Operations ManagersWater Supply and Irrigation Systems

SENIORITY

Mid

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About the role

Xylem is hiring a Customer Service Manager to lead the order management team, streamline processes, and deliver excellent customer satisfaction. You will oversee order entry, expedites, and cross-functional collaboration with Water/Gas/Electric sectors, driving continuous improvement and measurable results. The role requires a Bachelor's degree in Business or related field and 1–2 years of management experience, with proficiency in ERP systems and MS Office. #J-18808-Ljbffr

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