Front Desk Clerk

Overview: Salary Range $18.00 Hourly Position Type Full Time Education Level Not Specified Travel Percentage None Category Admin - Clerical

Position Summary: The Front Desk is responsible for providing superb customer service by answering/transferring calls, greeting walk in customer's and future employees, and overall maintaining the front desk. Providing these services in an effective and efficient manner will bring positive affirmation for our customers, employees, and possible vendors.

Supervisory Responsibilities: None Internal Relationships: All Departments External Relationships: Daily contact with customers, vendors, prospective customers, and prospective employees. Traits Displayed: Ability to exude high energy, solution-based thinking, while focusing great attention to detail and maintaining a service-oriented disposition. Contribute to a work environment that promotes pride in being part of a winning team and encourages personal and professional growth and success. Assure productivity and high-quality standards are constant so that the company and employees collectively enjoy optimum financial returns, job security, personal career growth and excellent service to customers. Ability to provide exemplary and consistent customer satisfaction, with a strong capacity for building relationships.

Front Desk Job Duties: Operate telephone to answer, screen and forward calls, providing information, taking messages and scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations Collect, sort, distribute and prepare mail, messages and courier deliveries. Provide information about establishment such as location of departments or offices, employees within the organization, or services provided. Keep the front desk tidy and presentable with all necessary material. Answer and address questions and or complaints. Provide office and clerical services. Assist in the planning and preparation of meetings, conferences and conference telephone calls. Maintain an adequate inventory of office supplies. Provide word-processing and secretarial support.

Minimum Requirements: High School Diploma or equivalent. Ability to read, write and comprehend simple instructions, correspondence and utilize other forms of communication. Intermediate to advanced proficiency in Microsoft Office, including Word, Excel, Power Point, and Outlook. Strong appreciation for the need for respecting confidentiality of sensitive information.

Preferred Requirements: Previous experience working in a manufacturing environment Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Results Driven, Professionalism, Organization, Judgment Environment/Physical Requirements with or without Accommodation: This position is carried out in a professional office environment and as such has the following physical work requirements: This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines This is largely a sedentary role; however occasional lifting, bending, and standing would be required. All qualified applicants will receive considerations for employment without regard to race, color, sex (including pregnancy), religion, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and actives.