CX Team Lead: Coaching & Service Excellence

Posted yesterday

aventonBrea (CA)

First-Line Supervisors of Personal Service Workers Other Personal and Household Goods Repair and Maintenance

SENIORITY

Mid

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About the role

Aventon, a California-based electric bicycle company, is seeking a Customer Experience Lead in Brea to support the Customer Experience Supervisor by providing daily leadership and guidance to the CX team. This role focuses on developing others, fostering a collaborative and accountable environment, and resolving complex customer issues with professionalism and empathy, reinforcing Aventon's people-first culture and continuous improvement.

Before you apply

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.