Quality Assurance - Home Health and Hospice

QUALIFICATIONS: 3–5 years of hospice experience in clinical care, case management, QA, compliance, or leadership. Previous experience preparing and reviewing hospice ADR submissions, TPE responses, post-payment reviews, and Medicare appeals. Experience performing hospice eligibility, recertification, pre-billing, and retrospective clinical record audits. Home health QA experience with knowledge of Medicare home health documentation requirements. Working knowledge of ICD-10-CM coding, hospice diagnosis selection, and home health coding/OASIS requirements. Experience identifying denial trends, performing root-cause analysis, developing corrective-action plans, and providing staff education. Hospice, home health, coding, quality, or healthcare compliance certification/training preferred. SUPERVISED BY:Director of Nursing and Executive DirectorJOB DESCRIPTION:Conduct concurrent, pre-billing, and retrospective review of hospice and home health clinical records to ensure completeness, accuracy, consistency, medical necessity, and compliance with Medicare requirements and agency standards. Perform hospice eligibility and recertification reviews, evaluating documentation for objective evidence of terminal decline, appropriate primary and related diagnoses, disease-specific LCD criteria when applicable, PPS/KPS/FAST and other clinical indicators, and documentation supporting a prognosis of six months or less. Coordinate and perform clinical record review for Medicare Additional Documentation Requests (ADRs), TPE, post-payment reviews, denials, and appeals; identify documentation deficiencies and assist with preparation of complete, organized, and defensible medical-record submissions within required deadlines. Review hospice documentation for consistency across the Certification of Terminal Illness (CTI), face-to-face encounters, comprehensive assessments, plans of care, IDG documentation, physician/NP documentation, nursing notes, and other clinical records; communicate deficiencies and provide education to clinical staff when corrective action is needed. Review home health records for completeness, accuracy, medical necessity, and consistency of OASIS responses with the clinical record; perform ongoing audits and support agency quality improvement and performance activities. Assign and/or validate ICD-10-CM codes and diagnosis sequencing as appropriate and serve as a clinical documentation, coding, hospice eligibility, and Medicare compliance resource for agency clinical and administrative personnel. Collaborate with the Director of Clinical Services, Administrator, and clinical leadership to identify audit and denial trends, implement corrective actions, provide staff education, and support ongoing regulatory readiness; perform field visits, weekend rotation, and other duties as assigned when necessary.