General Manager

General Duties and Responsibilities: Drives business results by continuously managing the performance and profitability of the sites. Builds and maintains cross-functional partnerships with Finance, Human Resources, and Sales and Support teams. Develop, implement, and maintain advanced distribution technologies and strategic plans to optimize processes and reduce costs. Lead and mentor a team of managers and staff, fostering a culture of continuous improvement. Prepare and manage the P&L, ensuring cost-effective operations and financial accountability. Leverage financial reports and other business data to assess the effectiveness of distribution strategies and make data-driven decisions Communicate with customers, vendors and team members to ensure customer commitments are met. Develop and maintain Standard Operating Procedures (SOPs) for each assigned department and warehouse location. Interview, hire, onboard, train, and mentor the staff. Assess individual and team capability to ensure talent is in place to accomplish current and future work Manage facilities layout and updates, equipment requirements, and capacity planning for future business and company goals. Evaluate and improve facility usage, inventory management, and supply chain functions and practices. Inspect facilities and work sites to ensure that they are safe, fully functioning, and high-yielding Lead team building exercises to promote training and overall employee well-being Provide strong and timely communication to all customers and suppliers as required. Provide regular performance and planning updates to the executive leadership team Responsible for location security calls and issues outside of normal operating business hours.

Requirements: Bachelor’s degree or at least 12 years of Operations, Warehouse, Supply Management, or Logistics experience. At least 8 years of multi-team building, quality control, budgeting, training, and performance-based environment experience. At least 5 years’ experience in a 3PL or warehouse distribution environment with multi-client and P&L responsibility Ability to work in a fast-paced, high-speed environment, follow standardized work, and adhere to safe work practices in a continuous improvement environment. Experience and competence with computers including Microsoft 365, Teams, and Outlook. Ability to use a pallet jack and other basic warehouse equipment. The General Manager is required to be on call for location security during non- business hours.