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General Manager

Posted 6 days ago

hersha hospitality managementAndrews Air Force Base (MD)

SENIORITY

Mid

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About the role

Opportunity: General Manager The General Manager drives operational excellence, maximizes profitability, and delivers exceptional guest experiences at the Hampton Inn Washington DC. Responsible for leading daily operations across all departments, this role executes strategic yield management to boost revenue, maintains rigorous Hilton brand standards, and cultivates a high-performing team dedicated to seamless, award-winning hospitality in the heart of the nation's capital. Your Growth PathArea General Manager - Regional Director of Operations – Vice President of Operations Your Focus LeadershipLead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field. Previous hotel management experience required. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company MatchFree Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels

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