Account Executive - Boston

SUMMARY: The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and the company's internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.

ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS: Service existing accounts through a relationship-based approachEstablish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around the company's offeringsDrive sales activity to achieve monthly and quarterly revenue goalsEngage in technical discussions with potential clients through demonstrations and presentationsCollaborate internally with sales team, sales management, and marketingProvide all clients with superior customer serviceParticipate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessaryDaily usage of company provided CRM to track activity and customer follow upWork collaboratively with all operations teams to ensure customer satisfactionACCOUNT EXECUTIVE QUALIFICATIONS:Previous experience selling court reporting services or other services to the legal industry is paramountEstablished legal client book of business is highly desirableDemonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environmentShould be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environmentBachelor's Degree preferred