Field Service Technician

Posted 16 days ago

global pharma tekMillbrae (CA)

Computer, Automated Teller, and Office Machine Repairers Electronic and Precision Equipment Repair and Maintenance

SENIORITY

Junior

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About the role

Field Service Technician ILocation: San Francisco, CA 94133 Shift: 8AM - 5PM Mon - Fri You are responsible for: Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electro mechanical repair. Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)Performing technical fixes such as clearing paper jams, card jams, bill jams, etc. Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures Prioritizing and planning service calls Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory Contacting the customer with the estimated time of arrival Working with customers to ensure satisfaction with service delivery and understanding of product functionality Following key/alarm/combination control processes in assigned area of responsibility To be successful in this team you will: Have technical interest and aptitude Strong customer focus Ability to manage multiple priorities And be a self-starter

Requirements: High school Diploma (or equivalent)Have a valid driver's license and driving record that satisfies DN's fleet requirements Successfully complete background check and drug screening Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed)Physical &

Technical Requirements: A valid driver's license with satisfactory driving record within company-required standards. Ability to successfully pass background and drug testing Ability to lift 50 pounds and work in close quarters within and around the equipment. Familiarity with computers and a variety of consumer communications devices, such as smart phones. Travel to/from assigned territories and company facilities, including during inclement weather is essential. Service experience or electro mechanical experience is a plus You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.

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