Senior IT Service Desk Analyst Tier 2 Support

Posted yesterday

jobleadsusPennsauken (NJ)

Computer User Support Specialists Computer Systems Design Services

SENIORITY

Junior

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About the role

EMR Metal Recycling is seeking an experienced IT Service Desk Analyst Tier 2 to provide hands-on technical support to employees across the organization. You will troubleshoot complex hardware, software, access, networking, and Microsoft 365 issues, with a focus on Windows desktops and enterprise tools. During the initial period you will rotate through first-line support to learn EMR's applications and processes. The role is onsite with a regular weekday schedule and some Saturday coverage.

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A number in mind

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