Transportation Scheduler

Posted yesterday

virtual vocationsNew York (NY)

Dispatchers, Except Police, Fire, and Ambulance All Other Transit and Ground Passenger Transportation

SENIORITY

Junior

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About the role

To support the School of Origin Transportation Program, the full-time Transportation Scheduler will manage scheduling and dispatching drivers, handle urgent transportation requests, and maintain logs while initially training onsite before transitioning to a remote role.

Key responsibilities: Receive and process last-minute schedule changes and adjust routing in the Route Genie tracking software Collaborate with the Transportation Manager to resolve service issues and maintain accurate logs of calls and transportation cancellations Assign drivers to routes, manage student schedules, and respond to transportation-related inquiries from parents and providers

Required qualifications: High school diploma or GED required Minimum of 2 years of experience in customer service and data entry Proficiency in MS Office and dispatch software Exceptional communication skills and a strong customer service attitude Ability to work in a fast-paced environment and manage multiple tasks effectively

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