Content Development Layout Technician

Position Summary: Content Developers create and deliver high quality print letter copy services. This position will develop and maintain digital content layout programs for customer mailings; as well as gather, organize; edit, and proof, customer information for print production (not web content). Content Developers set up letter composition using variable data programming and GMC/Quadient Inspire while managing numerous projects simultaneously with effective communication with internal departments for job instructions and/or customer specifications. This position provides off-hours support as needed. This is an on-site role.

Requirements: Associate Degree in Graphics Art/Design, Computer Science-related technical discipline preferred but not required; or equivalent experience. Two or more year's professional Content Development experience preferred but not required.

Essential Functions: Compile client's content including letter copy, graphics, and other media assets, and convert to meet specifications. Proof content, format, and variable letter copy. Update and maintain content library. Audit production proofs for others. Serve as liaison with customers, account management, IT group, and operations. Estimate and deliver upon schedules and plans. Participate in special projects and project management duties as needed. Work frequently on client onboarding projects. Collaborate with clients during the sales and solution stages. Maintain consistent internal documentation related to issues, resolutions, usage topics, and training. Create image proofs and make file revisions as needed

Additional Responsibilities: May provide off-hours support when necessary.

Benefits: New Associates become eligible for benefits the 1st of the month following 60 days! Medical Dental Vision Life & Disability Insurance Options 401K with employer match Career growth & development Friendly company culture! JSM is an equal opportunity employer. Skill Set

Essential Skills: Proven editing and proof-reading skills Attention to detail Effective communication skills by phone, in writing, and in person Proficient with computers and adaptable to learning new applications Willingness to learn new skills and collaborate with others

Beneficial Skills: Preferred experience with Quadient (GMC) & InDesign software programs Possess functional knowledge of font characteristics with MAC or PC OS. Demonstrate familiarity with print manufacturing processes. GMC Inspire Program, test and troubleshoot programs utilizing the appropriate technology. Support Manager/Supervisor in implementation of business solutions and client requests. Proactively identify opportunities for process improvements. Interpret instructions contained in the job order to write programming logic and data transformations.

General Skills: Highest degree of personal integrity Courteous, respectful, and collaborative approach Personal initiative and resourcefulness Top-quality standards for own work Solid verbal and written communication skills Ability to adapt easily in rapidly growing operations