Spa Front Desk Concierge Guest Experience Lead

Posted 16 days ago

banya 5 urban spaSeattle (WA)

SENIORITY

Mid

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About the role

Banya 5 Urban Spa in Seattle is seeking friendly Front Desk Associates to deliver excellent service, manage check-ins/outs, answer phones, schedule spa appointments and explain services. You will maintain a tidy lobby, stock towels, process payments in the POS, encourage upgrades and retail purchases, and uphold daily task lists. Full fringe benefits include spa access for you and family, discounts, and quarterly services.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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