Entry Level Communications Agent

Posted 19 days ago

marketing consultancy labAtlanta (GA)

Customer Service Representatives Public Relations Agencies

SENIORITY

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About the role

Entry Level Communications Agent

Location: Atlanta, GA Job Type: Full-Time Note On-campus work in Atlanta, GAJob Summary

We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This role is ideal for individuals eager to start their career in communications and customer service, offering an excellent opportunity to develop professional skills in a supportive environment. As an Entry Level Communications Agent, you will be responsible for managing incoming and outgoing communications with clients and stakeholders, ensuring messages are clearly and effectively conveyed.

Key Responsibilities: Handle inbound and outbound communications via phone, email, and chat promptly and professionally to client inquiries and concerns. Document and update communication logs and client information in the development of communication materials and with team members to ensure consistent messaging across channels.

Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus. Excellent verbal and written communication skills. Strong interpersonal and customer service abilities. Basic computer skills and familiarity with communication software. Ability to multitask and manage time efficiently under pressure. Willingness to learn and take constructive feedback.

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