About the role
Account Director - Financial Services Location - Northern Virginia/DC Region We are seeking an experienced and client-focused Account lead to manage and grow strategic relationships within the Financial Services/Banking/Mortgages sector. The ideal candidate will act as a trusted advisor to clients, driving customer success, revenue growth, stakeholder engagement, and long-term partnership value. This individual will work closely with delivery, technology, product, and leadership teams to ensure successful execution of client initiatives while identifying opportunities for expansion.
Key Responsibilities:
Client Relationship Management Serve as the primary point of contact for assigned clients. Build and maintain executive-level relationships across business and technology stakeholders. Understand client business objectives, digital transformation initiatives, and market challenges. Conduct regular business reviews and strategic planning sessions. Account Growth & Revenue Management Develop and execute account growth strategies. Identify and pursue upselling and cross-selling opportunities across services and solutions. Manage account P&L and achieve revenue and margin targets. Drive renewals, expansions, and long-term contract growth. Strategic Consulting Advise clients on latest trends, digital banking innovations, payments modernization, lending platforms, embedded finance, and regulatory requirements. Align technology solutions with client business outcomes. Support clients in improving operational efficiency and customer experience.
Required Qualifications:
12+ years of experience in Account Management, Client Partner, Business Development, or Customer Success roles. Proven track record of managing multi-million-dollar accounts and driving revenue growth. Experience managing executive client relationships and complex stakeholder environments. Strong understanding of technology consulting, digital transformation, cloud solutions, data analytics, or platform implementations. About HCLTech www.hcltech.comHCLTech is one of the world’s fastest-growing technology companies with $13.8 billion in revenue and 223,000 employees across 60 countries delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
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