Solutions Engineer
chaostrackUnited (PA)
About the role
Sales / Solutions Engineer The following information provides an overview of the skills, qualities, and qualifications needed for this role. ChaosTrack | Remote (US) | Full-TimeAbout ChaosTrackChaosTrack is an AI-powered cybersecurity preparedness and incident response platform built for modern enterprises. We help security teams run comprehensive tabletop exercises, simulate real-world breach scenarios, and automate incident response — so when chaos strikes, they're ready. We're a fast-growing company disrupting how organizations think about cyber readiness, and we're looking for a Sales/Solutions Engineer to help us scale.
The Role:
As a Sales/Solutions Engineer at ChaosTrack, you'll sit at the intersection of sales and technical delivery — owning the full customer journey from first demo to live deployment. You'll partner closely with our Account Executives to win new business, then roll up your sleeves and ensure customers get real value from the platform. This is a high-impact role for someone who can speak the language of both the CISO and the SOC analyst.
What You'll Do:
- Pre-SalesLead technical discovery calls to understand prospects' security stack, IR maturity, and pain points
- Deliver compelling, customized demos tailored to SMB, mid-market, and enterprise audiences
- Build and execute POC engagements that demonstrate measurable value
- Respond to RFPs, RFIs, and security questionnaires with accuracy and speed
- Partner with AEs to develop deal strategy and close complex, multi-stakeholder opportunities
- Post-SalesOwn technical onboarding and implementation for new customers across all segments
- Configure ChaosTrack environments to align with each customer's security workflows and tooling
- Run kickoff calls, training sessions, and go-live milestones with customer security teams
- Serve as a trusted technical advisor, guiding best practices for tabletop exercises and IR automation
- Partner with Customer Success to drive adoption, expansion, and renewal
Cross-Functional
Capture and relay customer feedback to Product and Engineering to influence the roadmap
Develop reusable demo environments, technical documentation, and implementation playbooks
Stay current on the cybersecurity landscape — threat trends, competitor products, and frameworks (NIST, MITRE ATT&CK, etc.)
What We're Looking For:
- Required1–5 years in a Sales Engineer, Solutions Engineer, Pre-Sales, or Implementation role (cybersecurity experience strongly preferred)
- Solid understanding of the cybersecurity landscape — SIEM, SOAR, EDR, identity, cloud security, and/or incident response tools
- Proven ability to run demos and POCs that move deals forward
- Strong written and verbal communication skills — you can simplify complex technical concepts for any audience
- Comfortable working across deal sizes and buyer personas, from IT managers to CISOsSelf-starter mindset — organized, proactive, and able to manage multiple projects in a remote environment
Nice to Have:
- Experience with tabletop exercises, red team/blue team scenarios, or incident response frameworks
- Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, or FedRAMPBackground in a startup or early-stage SaaS environment
- Relevant certifications (CISSP, CEH, Security+, GIAC, etc.)Experience working in HubSpotCompensation & Benefits
- Competitive base salary commensurate with experience
- Variable compensation tied to deals closed and customer outcomes
- Equity participation 100% remote — work from anywhere in the USHealth, dental, and vision insurance
- Ongoing professional development and certification support
How to Apply:
- Think you're the right person to help security teams tame the chaos? Send your resume and a brief note on why this role excites you to
- Applications are reviewed on a rolling basis.
- ChaosTrack is an equal opportunity employer. xhmxlyz We celebrate diversity and are committed to building an inclusive team.
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