Engagement Manager - FedCiv

Company DescriptionAir is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.Job DescriptionWe seek driven, outcome-oriented Engagement Managers to join our client delivery team. Engagement Managers lead Govini projects, setting, directing, and executing against customer requirements, project objectives, and account strategies to deliver value to national security clients. As the lead for project and account direction, expansion, and growth, Engagement Managers are experts in the "so what." They can see the big picture and understand the needs of decision-makers, program managers, and analysts across the national security space. They manage senior client relationships and high-visibility deployments of Air's SaaS platform and Advisory Services, demonstrating an ability to be creative, entrepreneurial, and strategic in vision while driving focused, tactical execution.At Air, Engagement Managers roll up their sleeves with our Analyst and Implementation Teams to ensure client success. They are domain and functional experts who understand our clients' operating environments and challenges and leverage this expertise to architect solutions and ensure smooth execution. Engagement Managers are passionate about our client's success and ensure excellence in project delivery and platform adoption. They serve as trusted advisors to their customers and drive continual account growth through the delivery of value and a relentless commitment to problem-solving.The Engagement Manager is a savvy relationship manager who understands that part of problem-solving is understanding the client's point of view and then translating the client's needs into actionable tasks and exploring areas to expand support to the clients. Engagement Managers have the commitment and experience to keep Air's client team in continuous touch with the client and orient the delivery team around what the client needs.To succeed in this job, you must understand people, care about technology, and have strong business acumen. You understand the complexities of the federal government and national security space and are passionate about using data and technology to solve high-value challenges. You like people -- a lot -- and are eager to find ways to help them succeed. You can collaborate cross-functionally and the motivation and drive to lead a team across the finish line. You're passionate about the mission and use Air's offerings and capabilities to drive change.This is a full-time team member position, working in the office at our Arlington, VA location.This role may require up to 50% travelScope of ResponsibilitiesDeliver business and mission impact to clientsLeverage Air analytic capability and technology to develop persistent data-driven solutions to clientsWork with sales teams to understand client problems and needs,scope new work and develop work statementsDevelop engagement work plans and align our teams into an efficient resource planLead complex analytic projects, data and software deploymentsLead and manage client engagement with senior-level relationshipsManage high-quality project execution to ensure delivery exceeds client expectations while smartly employing team resourcesDiscover valuable insights for our sponsors' business and present them in a concise and compelling manner to executivesLead, mentor, train, and provide quality assurance for Business AnalystsTranslate client's business challenges into software use casesDrive the adoption and persistent use of Air's solutionsCollaborate with Product Managers to configure Air's SaaS platform for user needsDevelop a deep understanding of client workflows to inform the configuration of our data and technologyIdentify and scope expansion opportunities within existing accountsRegularly assess individual and team performance to reduce cognitive biases and refine products and internal processesQualificationsU.S. Citizenship is requiredRequired Skills4+ years of experience in client engagement in consultingSubject matter expertise with one of the following: national security strategy and policy, supply chain risk management, industrial base, and market assessments, technology scouting and innovation markets, federal budgeting and procurement processes, government contracting landscape; AND/OR experience in management consulting, advisory services, software-as-a-service (SaaS), information services, analytical tools, or data analytics industriesStrong business acumen, excellent professional demeanor with a willingness to work outside of your comfort zone without hesitationExceptional ability to visualize and present complex information and concepts, with experience in how national security clients prefer to receive informationReferenceable history of exceptional performanceDetail-oriented with outstanding verbal and written communication skillsAbility to manage multiple work-streams and projects from start to finish, to learn quickly, and to work independentlyDesired SkillsCurrent possession of a U.S. security clearance, or the ability to obtain one with our sponsorshipExperience in or exposure to the nuances of a startup or other entrepreneurial environmentExperience working within or supporting the Federal Government or Federal Civilian agenciesMBA or advanced degree from a top-tier institutionAir is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. #J-18808-Ljbffr