Bilingual Call Center Agent ( Spanish/English) - National Bank

Bilingual Debt Collector - English/Spanish Buffalo, NY | Full-Time | $18.00/Hour + Commission Capital Management Services (CMS) is expanding our third-party collections team and is looking for motivated, results-driven Bilingual Debt Collectors who are fluent in both English and Spanish. This is a performance-driven collections position where you will communicate with consumers regarding delinquent accounts, negotiate payment solutions, and work to resolve outstanding balances. We are looking for people who are confident communicators, comfortable discussing financial obligations, and motivated by individual performance and earning potential.

Candidates with a background in sales or other performance-based environments are encouraged to apply even without previous collections experience. Compensation$18.00/hour starting wage for bilingual collectors Commission opportunity in addition to base pay$150 sign-on bonus after 60 days of employment Paid training Performance-based earning potential Our compensation structure is built for collectors, by collectors, giving strong performers the opportunity to increase their earnings through commission. Training & Schedule Training Start Date: September 21, 2026 Paid training Full-time position In-person work environment Buffalo, NYBenefitsMedical, Dental, and Vision insurance 401(k) Paid Time Off (PTO) Paid training Employee referral opportunities Career development Advancement opportunities Build a Career in Collections With more than 20 years of experience in the Buffalo area, Capital Management Services provides collectors with the training, technology, account inventory, and support needed to succeed. If you are bilingual in English and Spanish, comfortable negotiating payment solutions, and motivated by performance and earning potential, we want to hear from you. Apply today for our September 21, 2026 training class.